Privacy policy

Privacy Policy – Quirkably Yours
Last updated: 31 May 25

Welcome to Quirkably Yours. We are committed to protecting the privacy and security of our customers' data. This Privacy Policy explains how we collect, use, and share information about you when you visit or shop from our website, including users in the United Kingdom, the European Union, and the United States.


1. Information We Collect

Personal Information:
We collect personal information that you provide when placing an order, registering an account, or contacting us. This may include your name, email address, delivery address, billing information, phone number, and any customisation data (such as uploaded images).

Usage Data:
When you use our site, we may automatically collect technical data including your IP address, browser type, device type, pages viewed, and time spent on our website.

Cookies:
We use cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. See our Cookies Policy for more information.


2. How We Use Your Information

  • To process and deliver orders
  • To manage customer service queries and accounts
  • To improve our website and services
  • To send marketing emails (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Trusted service providers (e.g., payment processors, delivery partners)
  • Legal authorities if required to comply with laws or to protect rights and safety

All third parties are bound by strict confidentiality and data protection agreements.


4. Data Security

We use industry-standard security protocols (SSL, encrypted storage, access controls) to protect your data. However, no system is completely fool-proof. By using our services, you acknowledge this risk.


5. Handling of Uploaded Content

Uploaded content (e.g. photos or names for personalisation) is used solely to fulfil your order. It is stored securely and never shared or used for marketing purposes without your explicit consent.


6. Your Rights (UK/EU Customers)

Under UK and EU data laws, you have the right to:

  • Access and correct your personal data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise these rights, email us at: hello@quirkablyyours.co.uk


7. US Residents – Additional Information

If you are a resident of the United States, and particularly California, you may have additional rights under state privacy laws:

  • Right to Know – What categories of personal data we collect and how it’s used
  • Right to Access – Request a copy of your personal information
  • Right to Deletion – Ask us to delete your data
  • Right to Opt-Out – You may request we not “sell” your personal data (we do not sell personal data)

To make a request, please email: hello@quirkablyyours.co.uk
Subject line: Privacy Request – US


8. International Transfers

As we are based in the United Kingdom, your data may be processed outside of the US. We ensure all data transfers are done in compliance with relevant laws, using safeguards such as standard contractual clauses.


9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The updated version will always be available on our website. Continued use of our site after changes means you accept the revised policy.


10. Contact Us

If you have any questions or concerns about your data or this policy, please contact us:

Email: hello@quirkablyyours.co.uk
Live Chat: Available 9am–5pm (UK time), Monday–Friday