Check Your Personalisation Carefully

Please ensure all required fields are completed and double-check your spelling before placing your order.

For the best results, use standard English and avoid special characters.

Be sure to click “Preview Your Design” at the final step to review your personalised creation before confirming.

This helps us make sure your gift is exactly how you imagined.

Mugs

• Size: 11oz (Standard) – D 8cm x H 9.5cm
• Material: High-quality, durable ceramic
• Finish: Glossy white for vibrant prints
• Microwave & dishwasher safe
• Sturdy, ergonomic handle for a comfortable grip

Create your own gift sets

The Cuppajoy

• A trio of comforting drinks – tea, coffee, and creamy hot chocolate.
• Sweet biscuit treats – 2 Biscoff for dipping, because one is never enough!
• 100g Galaxy chocolate bar with a celebration wrapper – because no cuppa is complete without a little chocolate joy.
• A mini tube of the classic loveheart sweets - for a touch of sweetness.
• A celebration note, with the option to personalise the back.

A Little Calm

• A gently crackling wooden-wick candle to set the mood
• A smooth indulgent chocolate bar for that much-needed nibble
• Two comforting Twinings tea bags for slow, soothing sips
• Two delicious Biscoff biscuits to make teatime complete ...and the finishing touch.
• A celebration note, with the option to personalise the back.

The Signature

• A matching smooth ceramic square coaster - 10x10cm
• Sweet buttery crumbly treats – 2 Meredith and Drew biscuit for dipping, because one is never enough!
• 100g Galaxy chocolate bar with a celebration wrapper – because no cuppa is complete without a little chocolate joy.
• A celebration note, with the option to personalise the back.

The Artisan

• Caramel Kiss Syrup (60ml) – a sweet little bottle of caramel magic, perfect for turning any cuppa into a cosy café moment. (3 servings)
• Espresso Velvet Coffee Concentrate (60ml) – smooth and full-bodied; simply pour over ice or milk for a refreshing treat. (2 servings)
• Sweet biscuit treats – 2 Biscoff for dipping, because one is never enough!
• 100g Galaxy chocolate bar with a celebration wrapper – because no cuppa is complete without a little chocolate joy.
• Artisan Hot Chocolate Sachet – our own beautifully labelled blend for a cosy moment of indulgence.
• For sprinkling, a pouch of marshmallows (packaging varies) - for that gooey sweetness.
• A celebration note, with the option to personalise the back

Make a Wish Birthday Box - Mini

• Make a wish card, candle, balloon and birthday badge – ready for a fun mini celebration.
• Dr. Oetker pud in a mug -a delicious chocolate cake mix with an indulgent chocolate sauce
• 2 x Millennium Chocolate Bars – rich, creamy and perfect for a little indulgence.
• Artisan Hot Chocolate Sachet – our own beautifully labelled blend for a cosy moment of indulgence.
• Twinings Tea Bag – a comforting classic, ideal for a calming cuppa.
• To complete the moment: a packet of classic Love hearts, a cheerful sticker and a happy birthday note - small touches that make a big smile.

Extras

Cherry Blossom Keychain

• Zinc Alloy Flower Charm for Handbags & Keys
• 3 colours - White, Pink and Red
• 4x7cm in size

Zinc Alloy Garden Charms Keychain

• Silver metal
• 4 charms - 2 flowers, spade and a watering can

Pretty Flower Notebook

• 80 pages (40 sheets)
• Plain paper
• 18.5x13cm (similar to A5 size)
• two colours, pink and white
• Tie wrap with leaf pendant
  

Crackle Wick Scented Candle

• Rustic glass (uneven in places)
• Wooden wick for a soothing crackle sound
• Size 8cm 90g
• Cream - White Linen
• Dusky Pink - Jasmine & Freesia
• Purple - Lavender & Eucalyptus

Postage is Free

Every item is lovingly packed and dispatched from our studio in Orpington, Kent.

We use Evri as our standard courier (2–4 day service), though occasionally we may use Royal Mail depending on the order.

All orders are dispatched on the next business day wherever possible.

NOTE: Business days mean Monday to Friday, except holidays. Please note we do not ship on weekends, or bank holidays.

Returns & Refunds Policy

Our products are made to order and personalised, so we cannot accept returns unless:

• The item is faulty
• The item does not match your submitted order
  

Please note, if you add your own text, images, or customise any elements, the item cannot be returned.

Damaged in transit?

If the packaging is damaged on delivery, please take a photo before opening and email it immediately to hello@quirkablyyours.co.uk or use our chat service during UK business hours.

Chat support is managed from the UK during our business hours (9am–5pm UK time). Messages sent outside these hours may not be answered until the next working day.